Custom CRM and ERP Development in Bishkek
Custom CRM or ERP development means a management system built around the way your company works, rather than a company bent to fit someone else's software. AI Lab in Bishkek starts with a process review and a data model, shows an interface prototype before development, launches the system on one site, and only then rolls it out across the company.
What we build
- Operations and ERP systems. Warehouse, finance, staff and production in one loop. Roles and permissions per department, reports built around your numbers.
- A CRM built around your sales process — clients, deals, tasks, conversations and a connection to 1C.
- Portals and customer accounts. A client account and an admin panel in one application, with separated access and document exports.
- Marketplaces and online commerce. Storefront, catalogue and stock, order pipeline, delivery and returns.
- Mobile apps and PWA — install on a phone without an app store and send notifications.
Ready products we deploy for you
If your task matches something we have already built, there is no need to start from scratch:
- parkoERP — fleet and workforce management: maintenance, fuel, trips, timesheets, payroll and cash. Ready to deploy.
- optoERP — wholesale: catalogue and stock, the customer's B2B storefront, orders, delivery and returns. Ready to deploy.
We deploy them in a separate instance and tune them to your processes.
How development works
- Process review and a data model.
- Interface prototype before development — you see the system before it is written.
- A pilot on one site, then the whole company.
- Data migration, team training, and access stays yours.
- Support and improvements after launch.
Tasks we have already handled
- Heavy equipment fleet. Vehicles, fuel and driver hours were tracked in spreadsheets. We deployed parkoERP: vehicles, maintenance, trips, timesheets and payroll in one system.
- Wholesale company. Orders came by phone and messengers, stock figures never matched. We built optoERP: catalogue and stock, a B2B storefront, an order pipeline and delivery.
What we need from you
- Time from the people who keep the records today — in each area.
- Your current spreadsheets, exports and documents — they shape the data model and supply the reference data we migrate.
- A responsible person on your side who signs off the prototype and the pilot.
What the cost depends on
We quote a price after the process review. It depends on:
- How many areas the system covers — warehouse, finance, staff, sales.
- Roles and permissions — how many departments and who sees what.
- Data migration — reference data, stock balances, history.
- Integrations — 1C, banks, messengers, your website.
- A mobile version for staff in the field.
- A ready product or development from scratch — deploying parkoERP or optoERP is usually simpler than building a system anew.
- Support and development after launch.
Where we work
The AI Lab office is at 110 Toktogul Street, Bishkek. We work with companies across Kyrgyzstan; outside Bishkek we work remotely.
Frequently asked questions
How much does CRM or ERP development cost?
We quote a price after the process review. It depends on how many areas the system covers (warehouse, finance, staff, sales), the roles and permissions, the volume of data to migrate, integrations with 1C and banks, and whether the system needs to work on a phone.
Why not buy off-the-shelf software?
Off-the-shelf software works if your processes are standard. If they are not, the company starts working around the software: workaround spreadsheets, manual retyping, reports in Excel. We build the system around the way you work. And if one of our ready products — parkoERP or optoERP — fits, we deploy it and tune it to you.
How long does development take?
We give a timeline after the review. We launch the system on one site first and test it against real work, then roll it out across the company.
Can the system be used from a phone?
Yes. The system installs on a phone as an app, with no app store needed, works for the storekeeper, the driver and the courier, and sends notifications.
Who will own the system and the data?
You do: after the rollout we hand over access and migrate your data. The terms for handing over the source code are set in the contract.
Do you have your own CRM?
Our product ailabCRM for service companies is in development. A CRM built around your sales process we develop to order, the same way as an ERP.