ailabChat
A customer writes on WhatsApp or Telegram at any hour — the bot answers, carries the conversation to a request, and hands it to a manager when a human is needed. Nothing is lost: the exchange travels with the request into wherever you keep them.
What it does
Answers with no days off
The bot handles the usual questions about availability, price and terms while the manager sleeps or is busy.
A conversation, not a lookup
It asks what is actually needed and carries the exchange to a concrete request.
Handover to a person
A hard or expensive case goes to a manager with the whole exchange attached, instead of starting over.
The request reaches you
The finished request, with the whole exchange attached, lands wherever you keep them: ailabCRM, your own CRM, or a spreadsheet.
Grounded in your own knowledge
The bot answers from your price list and your terms, not from generic phrases off the internet.
What the rollout includes
- A review of the real conversations with your customers
- Answer scenarios and a knowledge base for your goods
- Connection of the official messenger APIs
- Answer-quality checks before launch, and tuning after
Status
Assembled from working components
Assembled from parts that have each already run in our other projects: the official messenger APIs, dialogue handling, and request handover. As one packaged product it has not been rolled out yet, and we say so plainly.
Discuss a rolloutCommon requests
- Business Automation in BishkekBusiness automation means a system does the repetitive manual work: it moves data, compiles reports, answers customers and prepares documents. AI Lab in Bishkek automates these processes for companies across Kyrgyzstan: first we review how the work runs today, then we launch the solution on one site, and only after that across the whole company.
- WhatsApp and Telegram Chatbot for BusinessA business chatbot answers customers on WhatsApp and Telegram at any hour, carries the conversation to a request and hands it to a manager when a human is needed. AI Lab in Bishkek sets up the bot on your price list and terms, connects the official messenger APIs and sends finished requests, with the conversation history attached, wherever you keep them.
Tell us about the task
We'll review the processes, show what can be automated and estimate the timeline. No commitment.